Your Home Public Library has contracted with Unique Management Services to assist in recovering non-returned library materials and unpaid fines.

Too many books and DVD’s have been checked out and not returned, making them unavailable for use by our patrons.

YHPL feels this is a necessary step to safeguard our collection – to protect tax-payer dollars.

Beginning Tuesday, February 21, 2012 all unresolved accounts will be turned over to Unique Management Services.  A service charge of $10.00 will be added to each referred account.

From that day forward, the overdue process will be as follows:

• At 14 days overdue, the library sends or e-mails an overdue notice
• At 28 days overdue, the library sends a second notice noting the cost of the item
• At 38 days overdue, accounts of $25 or more are forwarded to Unique Management Services & a $10 charge is added to the account
• Unique contacts patrons to encourage the return of overdue materials and the payment of all outstanding charges
• Over the next 120 days, Unique will make several attempts to contact patrons by mail and by phone.
• After 120 days, a total of 158 days overdue, Unique will report non-responsive patrons to a credit reporting agency, which can affect an individual’s credit rating for up to seven years.

For more information, contact the library at (607) 797-4816.  Thank you for helping us ensure than everyone has access to materials at Your Home Public Library.